Privacy Policy

Privacy Policy

Introduction

Welcome to https://private-boat-tour-dubai.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors and users. Our policy adheres to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s, Utah’s, Connecticut’s, Virginia’s, and South Africa’s respective data privacy laws.

Scope

This policy is applicable to all aspects of our online presence, including our official website, mobile applications, online services, and products offered through these platforms. However, it is important to emphasize that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy guides how we interact with users when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details associated with your user account, like username and password hashes.
  • Payment Information: Data related to payment methods used for purchases, such as credit card numbers (masked), expiration dates, and billing addresses.
  • Financial Information: Transaction records and financial data required for processing payments.
  • Purchase Information: Details of products or services you have purchased from us, including quantities and order history.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, advertising IDs, and device types.
  • Location Data: Information about your geographical location when you interact with our services (with your consent).
  • Feedback: Your comments, reviews, and responses to customer surveys or support tickets.
  • Social Media Information: User data from social media platforms when you choose to log in through these accounts on our platform.
  • Product Information: Details about products you have viewed, searched for, or added to your wishlist.

We obtain this information through direct user input, interactions with our services, and automated technologies used for analytics. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

Our website uses cookies to enhance your browsing experience and gather analytical data. Cookies can be categorized as:

  • Strictly Necessary: Essential for the basic functionality of our website.
  • Preference: Remembering user preferences and settings.
  • Analytics: Tracking site usage to improve performance and deliver personalized content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, or as required by applicable law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to ensure your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Engaging secure third-party processing partners who adhere to strict data protection standards.
  • Regularly testing and updating our security protocols to mitigate potential risks.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe that we have collected information about your child, please contact us at the address provided below, and we will take appropriate steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding personal data, including:

  • Access, rectification, and erasure of your data.
  • Right to restriction or object to the processing of your data.
  • Right to data portability, allowing you to move your data from one service provider to another.
  • Right not to be subjected to automated decision-making, including profiling.
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or if you have any data-related inquiries, please contact our privacy team at the details provided below. We will respond to your requests promptly and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website, and revised policy versions will be posted here. We encourage you to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us at:
Email: [email protected]
Address: [Provide physical address]

We appreciate your trust in our company, and we are committed to maintaining the highest standards of data protection.